Frequently Asked Questions

Toronto Home Watch is an Accredited Member of the National Home Watch Association and has met the highest standards in the Home Watch Industry. We are licensed, bonded, and insured for your protection. These FAQs are from the NHWA Frequently Asked Questions page:

“What is a Home Watch service?”

Home watch is a service for absentee homeowners, which provides a periodic visual inspection of your home and property in order to discover and report potential issues that can arise while you are away.

Why do I need a Home Watch service?

Actually, the question is, how can you not have one? So many things can happen to your home in your absence: break-ins, water leaks, electrical problems, insects, mold, and storms, to name a few. Conversely, preventive measures such as proactive maintenance should prevent many situations from arising. Even if you have a trusted neighbor or relative nearby, having a professional acting on your behalf is a much better and more effective option.

What if I have a situation at my home?

The Home Watch professionals’ experience and judgment will allow them to handle any situation with a calculated response. If the situation is an emergency, it will be handled in the fastest, safest, and most cost-effective way. In a non-emergency situation, you will be contacted to discuss and implement a course of action.

Is a Home Watch service a security service?

Not as a rule; however, having a visible presence in your empty home may act as a crime deterrent.

How does Toronto Home Watch qualify to become an Accredited Member of the National Home Watch Association?

Toronto Home Watch is a proud Accredited Member of the NHWA. Most Home Watch companies do not qualify for membership in the National Home Watch Association. NHWA members have been carefully screened. References have been checked and insurance, bonding and licenses (if applicable) have been verified. Each member has agreed to abide by their Code of Ethics and set of standards. Membership in the NHWA can be verified by visiting their NHWA Accredited Member Locations Page or by contacting the NHWA.

What other services does Toronto Home Watch offer?

Toronto Home Watch offers Keyholding Services and Concierge Services in addition to routine Home Watch Services. If we don’t provide it, we can certainly arrange for any service that you might need. The contractors we use are licensed, bonded and insured.


Have a question we haven’t answered here? Get in touch with Toronto Home Watch!


Home Watch Services

We’ll watch your home while you’re away.



Concierge Services

We’ll attend to your home in your absence.



Keyholding Services

We’ll let in guests, deliveries, and more.